Basic Retainer Package
Mastering HC – Monthly Retainer Package
Service Description
Mastering HC – Monthly Retainer Packages Expert Support for Home Care Agencies | www.masteringhc.com ✔️ Up to 6 hours of consultation/month ✔️ Email support + 1 scheduled Zoom check-in ✔️ Review of up to 2 documents (forms, policies, care plans, etc.) ✔️ General compliance guidance and resource recommendations Best For: Agencies needing light-touch support or compliance coaching At Mastering HC, we provide strategic, nurse-led consulting services to support the growth, compliance, and sustainability of home care agencies. Our retainer packages are designed to offer flexible, ongoing support from a trusted industry professional—tailored to meet your specific goals and operational needs. ✅ Who This Is For Home care agency owners seeking consistent support in compliance, clinical oversight, and operations Startups navigating licensure, credentialing, or policy development Agencies in need of nurse supervision or leadership (per state licensing requirements) Providers aiming to streamline documentation, strengthen quality assurance, or improve staff performance
Cancellation Policy
To ensure fairness and efficiency, we offer a 15-minute grace period for appointments. If you arrive up to 15 minutes late, we will do our best to accommodate you, but your appointment may be shortened. Arrivals more than 15 minutes late will be considered missed, and the full service fee will apply. Cancellations or rescheduling must be made at least 24 hours in advance; otherwise, a cancellation fee equal to the full service cost will be charged. All payments are non-refundable, and no refunds will be given for missed appointments or those canceled after the grace period. Thank you for your understanding.
Contact Details
MasteringHC@Gmail.com